Payment Policy

Company Information

KeyboardsVanta
📍 2340 Place Neptune, Brossard, QC J4Y 1R4
📞 450-888-8969
📧 info@keyboardsvanta.shop

1. Introduction

This Payment Policy outlines the terms and conditions regarding payments made on our website www.keyboardsvanta.shop.
By placing an order through our site, you agree to comply with this policy along with our Terms and Conditions and Privacy Policy.

2. Accepted Payment Methods

We accept the following payment options for all orders:

  • Credit and Debit Cards – Visa, MasterCard, American Express, and Discover.

  • PayPal – For secure online transactions using your PayPal account or linked cards.

  • Apple Pay / Google Pay – Where available, for fast checkout on compatible devices.

  • Shopify Payments – If applicable, for secure direct checkout via Shopify’s integrated system.

All payments are processed securely through our authorized payment gateway providers. We do not store your credit card or financial information on our servers.

3. Currency

All prices listed on KeyboardsVanta are in Canadian Dollars (CAD) unless otherwise specified.
If you are purchasing from outside Canada, your payment provider may apply currency conversion fees, which are your responsibility.

4. Payment Authorization

When you place an order, your payment method will be authorized immediately for the total purchase amount, including any applicable taxes, shipping, and fees.
Your order will not be processed until full payment is successfully received.

If your payment is declined, your order will be automatically cancelled, and you will receive an email notification.

5. Taxes and Duties

  • Orders within Canada are subject to applicable federal and provincial taxes based on your location.

  • International customers are responsible for any import duties, customs fees, or taxes imposed by their country.
    We recommend contacting your local customs office for more information about these charges.

6. Order Confirmation

Once payment is successfully processed, you will receive an Order Confirmation Email containing your order details and payment receipt.
Please review this confirmation carefully and contact us immediately if there are any errors.

7. Payment Security

Your security is our top priority.
All transactions are encrypted using SSL (Secure Socket Layer) technology to protect your financial data during transmission.
We comply with PCI DSS (Payment Card Industry Data Security Standards) for online payment processing to ensure your information remains secure.

8. Fraud Prevention

KeyboardsVanta reserves the right to:

  • Request additional verification or identification before processing certain transactions.

  • Cancel or refuse any order suspected of fraudulent activity or unauthorized payment use.

If an order is flagged for verification, processing may be delayed until verification is completed.

9. Cancellations and Refunds

If you wish to cancel an order, please contact us as soon as possible at info@keyboardsvanta.shop.
Orders that have already been shipped cannot be cancelled and must be handled through our Refund Policy.

Refunds (if applicable) will be issued to the original payment method used during checkout, following our refund guidelines.

10. Payment Disputes

If you experience any issues with payment processing or believe there has been an error, please contact our support team immediately.
You can reach us at info@keyboardsvanta.shop or 450-888-8969.

Please allow up to 5–7 business days for investigation and resolution.

11. Changes to Payment Policy

We may update this Payment Policy from time to time to reflect changes in our operations, payment methods, or legal obligations.
Any updates will be posted on this page with a revised “Last Updated” date.
Your continued use of our website after changes have been made constitutes your acceptance of the new policy.

12. Contact Information

If you have any questions or concerns about this Payment Policy, please contact us:

📍 KeyboardsVanta
2340 Place Neptune, Brossard, QC J4Y 1R4
📞 450-888-8969
📧 info@keyboardsvanta.shop